Enabling the Microphone

1. Log in to Student Dashboard:

app.flashlight360.com or via Clever

Chrome (if using Safari, instructions are below)

2. When your student is in the Speaking portion of their assignment or benchmark, they will be asked "Google.Chrome.app" would like to access the microphone. If a student selects:

• Allow: Your student will automatically begin their recording once allowing. They will have the option to record 2 more times for a total of 3 attempts.
• Don't Allow: If a student selects this, the pop-up will disappear. If they try to select the record button again below, they will receive this same pop-up, and can select Allow to give access. 

Chrome will also ask to use the student's microphone in another pop-up. If the student selects:

• Allow: Your student will automatically begin their recording once allowing. They will have the option to record 2 more times for a total of 3 attempts.
• Block: This will prevent your student from recording. We will walk through the steps to resolve this below.

3. If access to the microphone is blocked, the student can simply select the microphone icon at the top right of the browser. From there, they can select "Always allow http://app.flashlight360.com to access your microphone" to give access. 

If the problem persists, you can also select "Manage" to further navigate their microphone settings.

The student will need to go back to their dashboard to reload the speaking portion with the proper permissions. 

Safari

2. When your student is in the Speaking portion of their assignment or benchmark, they will be asked to Allow "app.flashlight360.com" to use your microphone? If a student selects:

• Allow: Your student will automatically begin their recording once allowing. They will have the option to record 2 more times for a total of 3 attempts.
• Never for This Website: This will prevent your student from recording. We will walk through the steps to resolve this below.
• Don't Allow: If a student selects this, the pop-up will disappear. If they try to select the record button again below, they will receive this same pop-up, and can select Allow to give access. 

3. If your student selects Never for This Website, have them navigate to Safari at the top of their screen, then select Settings. 

4. After selecting settings, the Settings menu will appear. From here, navigate to Websites and Microphone from the left navigation menu.

Next to where app.flashlight360.com is listed, change the permissions to Allow or Ask to allow Flashlight360 to access the student's microphone during their assignment or benchmark. 

The student will need to go back to their dashboard to reload the speaking portion with the proper permissions.